Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-roofing-contractors-in-oro-valley.mynewsgurus.com (hereinafter referred to as “Best Roofing Contractors in Oro Valley,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details how we collect, use, and protect data belonging to our users, ensuring compliance with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://best-roofing-contractors-in-oro-valley.mynewsgurus.com
  2. Any applications or services offered through our platform
  3. Interactions with users through various channels (website visits, emails, calls, etc.)
  4. Data collected through user accounts and profiles

However, please note that this policy does not extend to third-party websites, applications, products, or services linked from or accessed via our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities related to user interactions:

  1. Account Management: When you create an account on our platform, we collect and store your account information (username, password, contact details).
  2. Payment Transactions: If you make purchases or payments through our services, we process payment information, including card details, billing address, and transaction history.
  3. Communication: We may communicate with users via email, calls, texts/SMS for transactional purposes, newsletters, promotional offers, or feedback requests.
  4. Data Collection through Interactions: Our website and applications use various technologies to collect data, such as web beacons, pixels, and cookies (explained in detail below).

Personal Data Collection

We gather different types of personal information, including:

  • Account Details: This includes user names, passwords, and contact information (email, phone number).
  • Payment Information: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  • Financial Data: Transaction history, payment method preferences, and banking details (if stored for direct payments).
  • Purchase Information: Items purchased, quantities, prices, purchase dates, and shipping addresses.
  • Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data from mobile devices used to access our services.
  • Location Data: GPS coordinates and address information when users choose to provide it.
  • Feedback and Reviews: User-submitted comments, ratings, and reviews.
  • Social Media Information: Data accessed through social media platforms (if users choose to log in via these accounts).
  • Product Interest: Information about products viewed, searched for, or added to a user’s cart.

We collect this data through multiple means:

  1. User input forms and registration processes
  2. Automated technologies like tracking pixels, cookies, and device fingerprinting
  3. Third-party providers who offer services on our behalf (e.g., payment processors)

Cookies

We use cookies to enhance user experience and gather analytics. Cookies are small text files stored in your browser that serve various purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of the website, such as login sessions and language preferences.
  • Preference Cookies: Remember user preferences (e.g., theme settings, language).
  • Analytics Cookies: Track visitor behavior to improve our services, measure performance, and understand trends (e.g., Google Analytics).

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. After this period, we securely delete or anonymize the data. Here’s a breakdown:

  • Account Information: Retained until the user closes their account.
  • Payment Data: Stored for as long as necessary to complete transactions and resolve disputes (in compliance with financial regulations).
  • Purchase History: Kept for order fulfillment, customer support, and accounting purposes (typically 7 years).
  • Other Personal Data: Retained based on the purpose of collection or as required by law.

Security Measures

We implement robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to identify and mitigate potential risks.
  • Access controls and employee training to ensure compliance with this policy.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it and inform parents or guardians.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your data, except where there are legal grounds for retention.
  • Restriction: Limiting the use of your data under specific circumstances.
  • Data Portability: Receiving a copy of your data in a structured format, portable and reusable.
  • Objection: Opposing the processing of your data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
  • Privacy Appeals/Complaints: Filing appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our privacy team at the details provided below. We will respond in a timely manner, adhering to applicable laws and regulations.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to data privacy: